Orchard House is a care home providing accommodation, personal and nursing care to 72 people with mental ill health and dementia. The home is privately owned and is situated in a residential area two miles from Wolverhampton. Local shops and amenities are a short walk away. The property is a large Victorian house and provides a variety of communal areas with single bedrooms. There is a passenger lift to access the first floor. The gardens are well maintained and accessible to service users. ... continued

Our starting point is the residents life story which helps us to learn and understand the individual person beyond the Dementia. We want to get to know our residents as people with their own personalities and pasts, get to know their likes and dislikes, their daily routines, their community, and understand their values and beliefs.

Whilst we value the family and friends input into this life story, it is important also to listen to the story that the resident wants to tell as demonstrated in the case study box. ... continued

When a resident joins us at Orchard House, a tailored and individual care plan is created by the nursing team in consultation with the resident and where appropriate, their relatives.. ... continued