Philosophy of Care
Our philosophy is to put people at the centre of their care and to live well within their illness. To achieve this staff are given the tools and knowledge to do this effectively. We continue to strive to promote and improve this. The home has taken on principles from research such as (Person centered care) Dawn Brooker 07. This guidance deals with the cultural transformation to treat residents as VIPs. Relating this to the service we provide – to Value the Individual as a unique person from the Perspective of the resident, and be Supportive within their mental health to live well. Staff are aware that the individual’s history is important (life cycle) but consideration must be given to treating the resident from where they are now in their illness.
Orchard House Nursing Home aims to provide its residents with a secure, relaxed and homely environment in which their care, well-being and comfort are of prime importance.
Staff are able to present the risks and benefits of the options based on evidence, research or experience gained. They are able to reflect, where appropriate, published research, evidence and guidance issued by the appropriate professional and expert bodies as to good practice in relation to such care and treatment.
Our Mission Statement clearly states that Orchard House Nursing Home is committed to providing high standards of nursing care, quality and service to its residents, by maintaining a financially strong organisation, strong NHS and Social Services relationships and encouraging excellence from its team of valued employees in order to maintain the residents’ rights, dignity and privacy.
Carers will strive to preserve and maintain the dignity, individuality and privacy of all residents with a warm and caring atmosphere that will be sensitive to the residents’ ever-changing needs. Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional or social. Residents are encouraged to participate in the development of their individualised care plans in which the involvement of family and friends may be appropriate and is greatly valued.
This will be achieved through programmes of activities and/or a re-enablement programme designed to encourage mental alertness, self-esteem and social interaction with other residents. We re–teach basic life skills, recognise basic risks and advance to more independent skills if achievable. This is achieved taking recognition of the following core values of care, which are fundamental to the philosophy of our Home:
1. Privacy
2. Dignity
3. Rights
4. Indepence
5. Choice
6. Fulfilment
All care staff within the Home will be appropriately qualified to deliver the highest standards of care. A continuous staff training programme is implemented to ensure that these high standards are maintained in line with the latest developments in care practices as laid down in appropriate legislation, regulations and by the Care Quality Commission.
Privacy
The right of a resident to be left alone and undisturbed when they are well, within their illness, or if they are near their end of life.
Dignity
The understanding and promotion of residents’ needs, rights and choices, respecting those needs and choices when they are well, within their illness, or near their end of life. All staff are encouraged to become dignity champions.
Independence
Allowing a resident to take calculated risks, to make their own decisions, thinking and acting for themselves within the limitations of their illness. To have active input into their care plan/advanced care plan if they have the capacity to do so, consenting to the treatment plans in place. If this is unobtainable, we will act in the resident’s best interest involving people who are pertinent to their lives to assist us in making a decision in their best interest. To work towards re-enablement.
Choice
Giving a resident the opportunity to select for themselves from a range of alternative options to maximise the quality of an individual’s care and ensure no deprivation of liberties, even in their end of life. All activities will be encouraged from a resident-centred approach. Residents are able to setup internet access on a paid service with a service provider of their choice. We have a wide range of diverse staff who communicate in a number of different languages.
Rights
Keeping all basic human rights available to the residents ensuring there is no deprivation of liberties. To be re skilled at a pace they feel confident with, teaching them how to access and exercise their rights.
Fulfillment
Enabling the resident to realise his/her own aims and helping to achieve these goals in all aspects of daily living. Recognising these achievements no matter how small the outcome. Facilitating each resident to achieve less supported living.
Aims & Objectives
With a number of years experience, the management of Orchard House Nursing Home pride ourselves on offering a highly professional care service for younger adults from 18 years old and older adults who experience complex mental health problems. Our care is tailored and individualised with a personal touch from a holistic approach. We are pleased to accept residents for long or short term respite, convalescence and holiday stays (depending on the availability of beds). We have the expertise to cater for those who are subject to guardianship orders and community treatment orders. We can provide end of life care for those in the end stage of their dementia or with a physical condition that may be secondary to their mental health that may be detrimental or not.
At Orchard House we feel all residents deserve extra cherishing. They need a home where individuality is emphasised, with staff who have time to give attention to small details, and where they have the opportunity of enjoying the company of like-minded fellow residents.
We can offer a re-enablement programme to facilitate a more fulfilled life with us or residents may have the opportunity to learn skills to equip them for more independent living.